Privacy Policy

Last Updated: August 2026

Introduction

This privacy policy explains how base-branch collects, uses, and protects your personal information when you interact with our website or enroll in our educational programmes.

Information We Collect

Information You Provide

When you enroll in a programme or contact us, we collect:

• Full name
• Email address
• Programme selection
• Any additional information you choose to provide in message fields

Automatically Collected Information

When you visit our website, we may collect:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• IP address (anonymized)

How We Use Your Information

We use collected information to:

• Process course enrollments and communicate programme details
• Respond to inquiries and provide customer support
• Send programme updates and relevant educational content to enrolled students
• Improve our website functionality and user experience
• Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Contractual necessity: To provide educational services you have enrolled in
• Legitimate interests: To improve our services and communicate relevant information
• Consent: Where you have explicitly agreed to specific uses
• Legal obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers who assist with website hosting and email communications
• Legal authorities when required by law

All third parties are contractually obligated to protect your data and use it only for specified purposes.

Data Retention

We retain your personal information for as long as necessary to:

• Provide services you have requested
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce agreements

Enrollment records are typically retained for seven years after programme completion for record-keeping purposes.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected]

Cookies

Our website uses cookies to enhance functionality and remember your preferences. See our Cookies Policy for detailed information.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Children's Privacy

While we offer programmes for children, our website enrollment system is designed for use by adults. Parents or guardians must complete enrollment on behalf of minors.

Changes to This Policy

We may update this privacy policy periodically. Material changes will be communicated via email to enrolled students and posted on this page with an updated revision date.

Contact Information

For questions about this privacy policy or our data practices, contact:

base-branch
42 Wellington Place
Belfast BT1 6GE
United Kingdom
Email: [email protected]

Supervisory Authority

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.